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Website privacy

How this website handles inquiries and visitor notification data.

Visitor notifications

When visitor tracking is enabled, SOS records page paths, IP addresses, request counts and times in a private database, and sends a daily summary to info@secureopensolutions.com. Known crawler user agents are excluded, but the filtering is not a guarantee that every request represents a person. An IP address can identify a shared network or VPN; it does not reliably identify an individual or their exact location. For daily country summaries, public visitor IP addresses are sent to iplocation.com. SOS stores only the returned country, with successful lookups cached for up to 30 days. Country estimates can reflect VPNs or hosting providers rather than the visitor’s location.

Inquiries and scheduling

Inquiry information is sent to SOS for follow-up. Calendar booking is handled through Microsoft Bookings. Do not submit CUI, passwords or other sensitive information through the public inquiry form.

Operational records

The hosting server also maintains access and error logs. The visitor database survives container updates and retains records for 90 days by default. Emailed summaries and hosting access/error logs are separate records and follow SOS administrative retention practices. Contact SOS to ask about handling or deletion of your inquiry or activity records.